Refund Policy
Last Updated: [20/12/23]
1. Refund Eligibility
We offer refunds on [products/services] based on certain conditions. To be eligible for a refund, you must meet the following criteria:
2. Refund Process
To initiate a refund, please contact our support team at [contact email/phone number]. Provide your order details and the reason for the refund request. We may require additional information to process your refund.
3. Refund Timeline
Once your refund request is received and approved, we will process the refund within [number] days. The refund will be issued using the same method as the original payment. Please note that it might take additional time for the refunded amount to reflect in your account, depending on your financial institution.
4. Non-Refundable Items/Services
Certain [products/services] may not be eligible for refunds. These include, but are not limited to:
5. Contact Us
If you have any questions regarding our Refund Policy, please contact us at